Terms & Conditions // Order Information and Policy
All sales are final. We do not accept returns or refunds. Please make sure that you have carefully reviewed your order prior to finalizing your purchase. For all orders please ensure you have the correct mailing address. We are not responsible for packages that end up at the wrong location or lost. Prices are displayed in Pound Sterling.
Q: What are your shipping terms and conditions?
We are not responsible for taxes or customs fees under any circumstance. The buyer is accountable for any restrictions, taxes and any other fees collected from the destination country. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase. We are not responsible for the product once it has been shipped.
Q: When will my order be shipped?
Orders are processed and shipped within the same week the buyer has placed an order. The buyer will recieve an email stating the order has been shipped once we drop off the packages to our postal service.
Q: How long till my order arrives?
Delivery can take anywhere up to 3-10 days to arrive depending on the buyers location. Sometimes it can take longer if our postal service is busy that week.
Q: Can I cancel my order?
Orders cannot be cancelled, so please make sure everything is how you want it before checking out.
If you have any additional questions or need assistance please email [email protected]